Support Incident Tracker
This is the web app or web related tool named Support Incident Tracker whose latest release can be downloaded as sit_3.67p2.tar.gz from this website redcoolmedia.net
SCREENSHOTS:
Support Incident Tracker
APP DESCRIPTION:
Download this app named Support Incident Tracker.
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.Features
- Web based: easy to install and use
- Configurable service levels (SLA's)
- Tracks all inbound and outbound emails
- LDAP Integration (Support for Active Directory, eDirectory, openLDAP)
- Support for over 19 languages (and counting) + much more...
Audience
Information Technology
User interface
Web-based
Programming Language
PHP
Database Environment
MySQL
Free download Web app or web tool Support Incident Tracker from RedcoolMedia.net