Sheridan Support Suite
This is the web app or web related tool named Sheridan Support Suite whose latest release can be downloaded as supportsuite.zip from this website redcoolmedia.net
SCREENSHOTS:
Sheridan Support Suite
APP DESCRIPTION:
Download this app named Sheridan Support Suite.
Sheridan Support Suite is a bespoke open source IT Service Management Solution featuring client manament, ticket system, client/user management and asset management.Sheridan Computers are an IT Support company, after trying numerous both open source and commercial applications which didn't really offer what we wanted, we decided to develop our own system in-house.
Requirements where:
- Add individual clients
- Assign sites to clients
- Assign users to clients
- Assign assets to clients
- Create service tickets with email updates
- Manage billing (email notification of billable jobs.
Requirements:-
- Apache (with mod_rewrite)
- MySQL v5+
- PHP 5.3
Features
- jQuery & jQuery-UI
- Smarty template engine
Audience
Information Technology, Customer Service, System Administrators
User interface
Web-based
Programming Language
PHP, JavaScript
Database Environment
MySQL
Free download Web app or web tool Sheridan Support Suite from RedcoolMedia.net