help-desk-ru
This is the web app or web related tool named help-desk-ru whose latest release can be downloaded as glassfish3-showecase.7z from this website redcoolmedia.net
SCREENSHOTS:
help-desk-ru
APP DESCRIPTION:
Download this app named help-desk-ru.
Designed for organizations that provide IT-services - to support services.Provides configuration of client organizations and facilities maintenance, user management.
Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application. The life cycle of the application has a number of states(status), transitions between states are predetermined (see diagram). Depending on the status of the request can increase the accessibility of the input fields.
Is a web application developed in Java using a set of technologies JavaEE, running on an application server Glassfish. Database - MySQL.
Information about installing and configuring - how to.doc
User interface
Web-based
Programming Language
Java
Free download Web app or web tool help-desk-ru from RedcoolMedia.net