CITSmart Community
This is the web app or web related tool named CITSmart Community whose latest release can be downloaded as CitsmartITSM-Community-6.1.3.1-SRC.zip from this website redcoolmedia.net
CITSmart Community
APP DESCRIPTION:
Download this app named CITSmart Community.
The community version is the open-source version of the CITSmart Enterprise release. It has fewer features than the enterprise version.Citsmart ITSM is a powerful tool for ITSM, Service Management, Service Desk, Help Desk, ITIL, Support Software, Shared Services,Customer Services, BPM.
Citsmart ITSM is a Web tool for IT service management based on ITIL Library best practices and through its processes, it supports the IT to become a strategic partner of the business, delivering value to your customers through services.
100% Based on the best practices of ITIL Library with the implementation of the processes:
-Service Portfolio Management;
-SLA Management;
-Change Management;
-Release Management;
-Knowledge Management;
-Configuration Management and Service Assets;
-Incident Management;
-Problem Management;
-Request Fulfillment.
http://www.citsmart.com
Questions and more information, use: contact@citsmart.com
Features
- CMDB
- ITIL
- Incident management
- Request fullfilment management
- Problem management
- Change management
- Catalog management
- Service Portfolio management
- SLA
- ITSM
- Release management
- Event management
- Availability management
- Knowledge management
- Service Desk
- Help Desk
- Customer Service Software
Free download Web app or web tool CITSmart Community from RedcoolMedia.net