CITSmart Community

SCREENSHOTS:

CITSmart Community

APP DESCRIPTION:

Download this app named CITSmart Community.

The community version is the open-source version of the CITSmart Enterprise release. It has fewer features than the enterprise version.

Citsmart ITSM is a powerful tool for ITSM, Service Management, Service Desk, Help Desk, ITIL, Support Software, Shared Services,Customer Services, BPM.

Citsmart ITSM is a Web tool for IT service management based on ITIL Library best practices and through its processes, it supports the IT to become a strategic partner of the business, delivering value to your customers through services.

100% Based on the best practices of ITIL Library with the implementation of the processes:

-Service Portfolio Management;
-SLA Management;
-Change Management;
-Release Management;
-Knowledge Management;
-Configuration Management and Service Assets;
-Incident Management;
-Problem Management;
-Request Fulfillment.

http://www.citsmart.com

Questions and more information, use: [email protected]

Features

• CMDB
• ITIL
• Incident management
• Request fullfilment management
• Problem management
• Change management
• Catalog management
• Service Portfolio management
• SLA
• ITSM
• Release management
• Event management
• Availability management
• Knowledge management
• Service Desk
• Help Desk
• Customer Service Software

Free download Web app or web tool CITSmart Community from RedcoolMedia.net