Calibrate

SCREENSHOTS:

Calibrate

APP DESCRIPTION:

Download this app named Calibrate.

Calibrate is an open source and free, multi-user, interactive call auditing and reporting software. It has predefined call parameters, scoring formula, predefined guidelines for parameters, and can generate reports.

Calibrate (C) Shine Jayakumar 2016-2017 ([email protected])

This program is free software: you can redistribute it and/or modify
it under the terms of the GNU Affero General Public License as
published by the Free Software Foundation, either version 3 of the
License, or (at your option) any later version.

This program is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU Affero General Public License for more details.

You should have received a copy of the GNU Affero General Public License
along with this program. If not, see <http://www.gnu.org/licenses/>.

Features

• Supports multiple users and administrators
• Assign employees to auditors
• Restrict access to auditors
• Can be hosted on a server to expand accessibility
• Predefined guidelines and parameters
• Minimal user input required, reducing input errors
• Auto-populates employee information from database
• Generates reports, calculates averages, etc.
• Export reports to Excel
• Create action plan and export to Word
• Easy to implement

Audience

Customer Service, Other Audience, Auditors

User interface

Web-based

Programming Language

PHP, PL/SQL

Database Environment

MySQL

Free download Web app or web tool Calibrate from RedcoolMedia.net