Lisa Dance - Stop Making Flawed Products

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Stop Making Flawed Products

Flawed Products are products, services, and technologies developed without considering, including, and understanding the needs of the underserved consumers expected to buy and use them. Are you making flawed products?

Learn about the “3Q Do No Harm Framework,” a three question framework that empowers researchers, designers, developers, product teams, etc. to proactively identify, avoid, and mitigate harm before they release a product, service or technology.

Lisa Dance
USER EXPERIENCE DESIGNER, SERVICEEASE

Lisa D. Dance is a UX Designer/Founder at ServiceEase, a consultancy that helps businesses and non-profit organizations “be easy to do business with” by using user centered research and design. Her background includes re-establishing the user experience function for a Fortune 500 insurance company and contributing to their website winning over 17 national and international awards.

Lisa has a Bachelor of Arts in Political Science, Post-Baccalaureate Certificate in Marketing, and an Interaction Design Specialization Certificate. As a strong advocate for the user experience design community, Lisa organizes the Ladies That UX-Richmond Chapter, plans events with Richmond Design Group, and created the UX Census (RVA) Survey in 2019 to provide a snapshot of the user experience landscape in the Richmond, VA area (RVA).

For more, keep up with Lisa at serviceease.net or on Twitter as @ServiceEase.

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