T-Mobile Emotionology
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For T-Mobile's Day of Learning, we dive into my new field of study--Emotionology. The word may be an original creation, but the tools are priceless. When men and women love what they do, they quit their job and show up to work. In my first of five principles to Spark Customer Love, we discuss how creating moments leaves a lasting impression.
#SimonSays #BeTheSpark #culture #inspiration #innovation #teamwork #leadership #customerrelations #management #storytelling
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